Acceptance of the Terms
By using our platform, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree with any provision of these Terms and Conditions, please do not use our platform.
Eligibility Requirements
You must be at least 18 years old (or the age required for gaming in your jurisdiction) to use our platform. You must also provide accurate information when registering an account and must comply with all applicable laws and regulations.
Geographic Restrictions
We operate in accordance with local laws and regulations, which may vary depending on where you are accessing our site from. We reserve the right to restrict access or suspend accounts if we believe that doing so is necessary for us to comply with such laws or regulations.
Account Registration Rules
When registering an account, you must provide accurate information about yourself. You will need to verify your identity and age by providing documentation as requested. Your account must be registered in your name (or the name of a business entity) rather than someone else's name, except where specifically stated otherwise.
One-Account-Per-User Policies
You are not allowed to register multiple accounts on our platform unless we have explicitly stated that you may do so. We reserve the right to close or suspend any account that appears to be registered in breach of this rule.
Identity Verification and KYC
We will require proof of identity from time to time, including documentation verifying your age and residential address. You agree to provide us with all necessary information to facilitate these checks when requested.
Account Accuracy Obligations
You must keep your account details up-to-date and accurate at all times. This includes any changes to your name, date of birth, or contact information.
Account Security Responsibilities
You are responsible for maintaining the security and confidentiality of your login credentials (including username, password, etc.). You agree not to share these with anyone else.
Login Credentials and Password Protection
Please do not store your login credentials in any location where they could be accessed by others. We recommend using a secure method of remembering passwords or other login information, such as storing them securely on your device or writing down the answers to the security questions that we require you to set up when registering an account.
Restricted Behaviour and Prohibited Activities
You are not allowed to engage in any activity on our platform that is likely to damage its reputation or impair its operation. Examples of prohibited activities include hacking, phishing, spamming, or attempting to bypass any security measures implemented by us.
We will investigate all reported cases of multiple account registration or other suspicious activity on the site, including identity verification checks and further due diligence procedures as deemed necessary.
Bonus and Promotion Rules
All bonuses are subject to terms which may include minimum stakes required for bonus playthroughs; these must be checked at time of claiming a promotion. Bonus offers cannot be combined with certain promotions (or with each other). Failure to comply will result in your account being restricted or the offer cancelled without notification.
Stakes that you place on our platform may only include any permitted types of betting, e.g., sports events as defined by applicable jurisdiction. Please note also that minimum bets are at times applicable for all players unless otherwise specified to your client profile, which could result in an account restriction.
You agree not to attempt to manipulate bonus offers or any part of the platform's functioning (including attempting to gain advantages through cheating methods). In such a case, our company will reserve the right to take action as defined under these Terms and Conditions without notification prior thereto.
Deposits and Withdrawals
We offer various deposit options for UK players, which are available in your account area. For more information regarding payment details click “Account” on top menu bar then navigate through sections for full list of accepted currencies and transfer times related to payments method used by yourself.
All withdrawals (with the exception of those using electronic wallets) require manual review process which will take between 2-5 working days prior to payout. A verification check may be triggered at our discretion, during processing or after completion, based on one-time random sampling. In such an instance you agree not provide further information requested as part of this service.
We operate a secure payment system for both deposits and withdrawals using various third-party processors depending upon your geographic location. Withdrawal requests must be processed according to agreed terms prior specified time period.
Responsible Gambling Expectations
Our platform operates under strict responsible gaming policies. If we identify any potential issue, such as excessive betting patterns or account activity deemed suspicious by our automated systems; then we reserve right terminate access until resolved (with an opportunity for you to make amends should the same situation be temporary). We will also monitor activity against your self-set limits and other measures implemented according your preferences recorded within 'Responsible Gaming' section of Client Profile.
Self-exclusion is offered as part our responsible gaming protocols - You can opt-out completely for 6 months (after that date account status returns). Any repeated occurrences may result into account freeze/restriction depending on type. Also you acknowledge by registering an account with us, that any activity not fully compliant with this statement will be subject to full review.
We operate using certified Random Number Generators for our games which ensure fairness of all outcomes generated through them.
Technical Interruptions or Voided Gameplay
On occasion unforeseen technical issues may result in temporary (or prolonged) unavailability of certain game(s), services offered by us. In such a case, please contact the Customer Services Team via live chat support.
We reserve the right to suspend temporarily or close your account permanently if there is evidence of any breach under this agreement and/or for any other reason deemed necessary by management to protect business integrity. Prior notice will normally be given where possible beforehand (excluding emergency situations).
The entire content provided within our site, including the text, images, graphics, logos etc., remains proprietary intellectual property of Quality Bingo Casino Limited (including its affiliates). No elements contained here may be reproduced without permission otherwise stated.
We do not accept liability for damages arising from any unforeseen event beyond control. Also if you engage third parties through our website such as payment processing providers or bonus clearing sites to your detriment then they become separate entities outside the umbrella protection under these T+C, with no connection directly via company agreement.
These terms and conditions are subject to change without prior notice (at any time).
Should you encounter difficulty registering for an account or access problems please seek support from our 24-hour customer service team by way of live chat on the site.
